Welcome to the tsviteteren online store! Before using our website, please read these Terms & Conditions carefully. By using this website, you agree to the provisions outlined below.

1. General Provisions

1.1. These Terms & Conditions govern access to the website https://tsviteteren.myshopify.com/ (or another official domain) and the use of its functionality.
1.2. The tsviteteren store reserves the right to modify these terms at any time without prior notice.

2. Registration and Account

2.1. Users may create an account for more convenient order processing.
2.2. The user agrees to provide accurate and up-to-date information during registration.
2.3. The user is responsible for keeping their login and password confidential.

3. Placing an Order

3.1. All products presented on the website include photos and descriptions. However, due to the handmade nature and natural origin of materials, slight variations (e.g., in shades or shapes) may occur.
3.2. An order is considered confirmed after it has been processed and approved by our manager.
3.3. In case of product unavailability or errors in data, we reserve the right to cancel the order and notify the customer accordingly.

4. Payment and Delivery

4.1. Payment is made using one of the available methods during checkout (e.g., online payment).
4.2. We are not responsible for delays caused by delivery services.

5. Product Returns

5.1. Products can be returned within 14 days in accordance with Ukrainian law, provided the item is in its original condition.
5.2. Jewelry made or customized based on individual orders is non-returnable, except in cases of manufacturing defects.

6. Personal Data Protection

6.1. We take your privacy seriously. Personal data provided during the ordering process is processed in accordance with the Law of Ukraine "On Personal Data Protection".
6.2. Your data is not shared with third parties except as required by law or for the fulfillment of your order (e.g., providing it to the delivery service).

7. Liability

7.1. The tsviteteren store is not liable for improper use of the products or for any damage caused by external factors.
7.2. All disputes are resolved through negotiation or, if necessary, in accordance with the legislation of Ukraine in court.

8. Contact Information

For any inquiries, please refer to the contact details provided on the "Contact" page of our website.